Home Health Frequently Asked Questions
Skip Navigation LinksHome/Locations/Carondelet Home Care/Home Health/Frequently Asked Questions

Home Health Frequently Asked Questions

  1. What kind of services does home care provide? Services include Skilled Nursing, Infusion Nursing, Ostomy and Wound Care, Physical Therapy, Occupational Therapy, Speech Therapy, Social Workers, Home Health Aides. All services provided by home care are ordered by your physician.
     
  2. What is home healthcare? Home healthcare allows patients to receive needed health care services, while surrounded by family and friends at home reducing the time it takes to recover from illnesses, injuries or surgery, and shorten hospital stays. A nurse or a therapist will teach patients how to manage their illness through education and training so they may achieve the highest level of independence possible while remaining in their home.
     
  3. How do I qualify for home care? To qualify for home care you must have a physician’s order to provide care and the care provided must be skilled, and you must be homebound to qualify to receive our services in your home. If you use your Medicare Part B benefit, you would be utilizing only rehabilitative services and you do not have to be homebound.
     
  4. Can you come everyday for a few hours? Skilled home care is to be intermittent care which means we will provide the patient with skilled services such as nursing or therapy on a part time basis for a specific period of time. If you need several hours of care, you mostly likely are looking for private duty care, which can be provided by Carondelet Care Resources.
     
  5. Can you come give me my medications 3x/day? We are unable to provide this type of assistance under skilled home care, but this type of assistance can be provided by private duty, which can be provided by Carondelet Care Resources.
     
  6. What is the definition of homebound? In order to be considered homebound, the patient's medical condition is such that their ability to leave home creates a considerable/taxing effort, and when they leave home, it is for infrequent or short time periods, e.g., to receive medical treatment.
     
  7. Who pays for home care? Traditional Medicare covers home care at 100%. Medicare HMO’s cover home health care in a variety of ways, depending on the plan you chose. Commercial Insurance companies pay for home care based on the kind of plan you chose. There are often co-pays or deductibles to meet under the HMO and Commercial insurance plans.
     
  8. How long can I get home care? Medicare certifies each patient for an episode of care, which is 60 days. You can be recertified for an unlimited amount of episodes if you meet the criteria, however, your care only lasts as long as treatment is required. Most Commercial insurance plans have visit limits on how much care you can be provided in a one year timeframe.
     
  9. What areas do you serve? Services are provided in the greater Kansas City area including Jackson, Western Lafayette and Northern Cass counties in Missouri and Johnson and North Miami counties in Kansas.
     
  10. Can I pick any provider I choose? The patient always has the right to choose which provider they would like to handle their home care needs. However, be aware that under some commercial insurance plans, there are in network providers, and your benefits are better if you use a provider that is preferred (or in-network) by your particular insurance company.
     
  11. What insurance companies do you accept? See Insurance section. If you have questions regarding insurance, please contact our office, we will be happy to assist you.
     
  12. Do you provide background checks on your employees? We provide extensive background checks on each employee; Kansas Bureau of Investigation, Missouri Highway Patrol, Private background check, driving checks, social security check, sexual predator check, Missouri Family Care Safety check and drug screenings.
     
  13. Are your employees covered by Workers Compensation insurance? Carondelet does have Workers Compensation insurance on all of its employees.
     
Search by Name:
Search by Specialty:

Physician Highlight

Scott M. Abraham, MD

ORTHOPEDIC
SURGERY

Learn more

Physician Highlight

Courtney A. Angell, MD

OBSTETRICS &
GYNECOLOGY

Learn more

Physician Highlight

Norman I. Bamber, MD

NEUROSURGERY

Learn more

Physician Highlight

Ashutosh V. Bapat, MD

CARDIOLOGY

Learn more

Physician Highlight

Rene P. Bollier, MD

FAMILY PRACTICE

Learn more

Physician Highlight

Aruna Bollineni, MD

NEUROLOGY

Learn more

Physician Highlight

Pierre Castera, MD

COLON/RECTAL
SURGERY

Learn more

Physician Highlight

Richard Charette, MD

PEDIATRICS

Learn more

Physician Highlight

Charles F. Cockerell, MD

PEDIATRICS

Learn more

Physician Highlight

John C. Ellis, MD

OTORHINOLARYNGOLOG

Learn more

Physician Highlight

Rick D. Espe, MD

PEDIATRICS

Learn more

Physician Highlight

Larry J. Geier, MD

ONCOLOGY

Learn more

Physician Highlight

Bryan C. Hughes, MD

FAMILY PRACTICE

Learn more

Physician Highlight

Kristin E. Humphreys, MD

INTERNAL MEDICINE

Learn more

Physician Highlight

James E. Johnson, DO

PAIN MANAGEMENT

Learn more

Physician Highlight

Michael J. Liston, MD,
FACC

CARDIOLOGY

Learn more

Physician Highlight

Alfonso J. Martinez, MD

PULMONOLOGY

Learn more

Physician Highlight

Marco S. Mazzella, MD,
FACC

CARDIOLOGY

Learn more

Physician Highlight

Michele C. McIntosh, MD

PEDIATRICS

Learn more

Physician Highlight

Richard James
McKittrick, MD

HEMATOLOGY/ONCOLOG

Learn more

Physician Highlight

Subramanian Sivarajan,
MD

NEPHROLOGY

Learn more

Physician Highlight

Robert T. Stein, MD

PEDIATRICS

Learn more

Physician Highlight

John A. Thesing, MD

GASTROENTEROLOGY

Learn more

Physician Highlight

Russell J. Thornton, DO

FAMILY PRACTICE

Learn more

Physician Highlight

Gregory R. VanDenBerghe,
MD

ORTHOPEDIC
SURGERY

Learn more

Physician Highlight

Anna S. Wagner, DO

FAMILY PRACTICE

Learn more

Physician Highlight

Donald Chris Walker, MD

RADIOLOGY

Learn more

Physician Highlight

Mark S. Walton, MD

OTORHINOLARYNGOLOG

Learn more

Voice of the Patient

  • I admired the professionalism of the staff. They are a credit to the hospital.
  • It was thanks to the staff that I found value in Cardiac Rehab.
  • The most helpful part of the program was the quality care provided by the five nurses. You have a great staff!
  • The entire program was excellent. The classes were great and the nursing staff was very knowledgeable.
  • Rehab was excellent; it was vital to my full recovery and restored health.
  • Thank you for your support and for guiding me through this difficult time. Words cannot express my gratitude for all you have done.
  • I was overwhelmed with your kindness and caring.
  • Thank you for your extraordinary kindness, guidance and support.
  • You all are my angels.
  • Thank you for your support in a time when I was freaking out.
  • The Breast Center put the care in health care.
  • My father’s caregiver was always polite and courteous. We would just like to thank your staff and would highly recommend your services.
  • My caregiver showed up even when hospice said the roads were too bad!
  • Services were available when I needed help. The people were very helpful and kind so I could relax and concentrate on getting well. Thank you!
  • The care given to my parents was fantastic. My mom loved her caregiver and all the staff that called on her. Thank you.
  • I felt the caregivers really cared about my mother, and if they saw something I needed to be aware of they called me.
  • Your staff is great, very prompt and I would recommend Carondelet Care Resources to anyone.
  • I appreciated the personal attention and care given to my mother. She was cared for and treated with respect. Thanks so much for everything!
  • Every single caregiver was excellent!
  • My caregiver is always very polite. I think your services are excellent.
  • I couldn’t have asked for better treatment.
  • The two wonderful health care providers that came to my house gave excellent care.
  • The home health agency made my recovery smooth. The nurses and therapists were wonderful.
  • The nurse we had was great. I thought your agency was first class. 
  • I am very pleased with the nurse that comes to take care of my husband. She has been a big help and answered all my questions.
  • My home health nurse was very kind and efficient. She was a tremendous help and one of the best nurses I’ve encountered.
  • I was especially pleased with the services I received from my nurse. She is a top professional in her field.
  • I have been very pleased with the care and help provided by the home health care. Thank you for all you have done.
  • I have received home health care from several different agencies over the years and Carondelet is by far the BEST!
  • My home health professionals did all they could to help me return to my normal knee function. They did their jobs well!
  • I was very pleased with my therapy. The therapists were very knowledgeable about my recovery requirements.
  • I was very happy with the service I received and I would use them again for sure. I rate them very high.
  • Very helpful, very professional and always interested in me as an individual. I would highly recommend them to all my friends.
  • My nurse was wonderful and I felt like she really cared about me.
  • Your staff is very welcoming and if I have to have another procedure done, I plan on going to St. Joseph.
  • I found I got excellent care at St. Joseph. I had a very good experience there and I highly recommend it.
  • I was really impressed with the people in the Cath Lab area. I have been lots of places and St. Mary’s rates #1 in my book.